Sheinelle Jones, a familiar face on NBC’s “Today Show,” has been noticeably absent from viewers’ screens for several weeks, sparking curiosity and concern among fans. 

As a key co-host of the “Third Hour of Today,” her absence since mid-December has not gone unnoticed, 

particularly following the emotional farewell of longtime anchor Hoda Kotb on January 10. 

With both women missing from the morning lineup, loyal viewers have felt the impact of the sudden shakeup.

While Kotb’s departure was anticipated following her previously announced retirement, Jones’ unexplained absence left many wondering about her whereabouts. 

Fortunately, the mystery was put to rest when Jones took to Instagram on Wednesday to provide insight into her time away from the show.

“I sincerely appreciate all of you who have reached out while I’ve been absent from the show. I want to share with you that I’m taking time to deal with a family health matter,” she shared in her heartfelt post. “It’s not lost on me how lucky I am to have not only the support of my ‘Today Show’ family, but also all of you. Your kindness means so much to me. I’ll see you soon.”

Although she didn’t offer specific details about the situation, a source close to the journalist spoke to PEOPLE, assuring fans that the health issue does not pertain to Jones herself or her three children, whom she shares with husband Uche Ojeh. However, the source did acknowledge that the matter is “serious.”

“Sheinelle appreciates the support she’s received from fans and viewers in her absence,” the insider revealed. “She’s especially grateful for her tight-knit ‘Today Show’ family and co-hosts, for all their love during a sensitive time.”

The “Today Show” team has also publicly expressed their support for Jones. During Wednesday morning’s broadcast, co-hosts Savannah Guthrie and Craig Melvin took a moment to send their well wishes to their beloved colleague, reinforcing the strong bond among the morning show’s hosts.

Jones’ absence serves as a reminder of the deep connections she has built with her audience over the years. Her warmth and professionalism have made her an integral part of the “Today Show” family, and her temporary departure has certainly been felt by those who start their mornings with her on screen. While she takes the necessary time to tend to her family’s needs, viewers will no doubt be eagerly awaiting her return.

As fans continue to show their support, Jones’ message of gratitude highlights the importance of community—both on and off the screen. For now, her followers remain hopeful that she will be back soon, bringing her signature energy and charm back to the “Today Show” lineup.

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